Responsible Gambling
Luxenzonz.com is a free-to-play, play-money social game site. No real-money gambling, no cash-out, and no prizes with monetary value are offered.
Play-money only (important)
- Virtual chips/credits have no real-world monetary value and cannot be redeemed for cash or items of value.
- We do not take bets, accept deposits, or enable withdrawals.
- For adults only: 18+ (New Zealand).
Tips for staying in control
- Set a time limit before you start and take regular breaks.
- Don’t chase losses (even play-money can affect mood and habits).
- Avoid playing when stressed, tired, or under the influence of alcohol/drugs.
- Keep play in balance with work, study, whānau/family, and sleep.
Cool-off & self-exclusion
If you want a break, you can request a cooling-off period or self-exclusion from Luxenzonzonz.com access where technically possible. Contact us and include the timeframe you want (e.g., 24 hours, 7 days, 6 months, or “indefinite”).
Email: contact@luxenzonzonz.com
Phone: +64 21 734 981
You can also use device/app controls (screen-time limits), uninstall the app/bookmark, or block the website via parental-control or website-blocking tools.
Getting help in New Zealand
- Gambling Helpline NZ: 0800 654 655 (free, 24/7) • Text 8006 • gamblinghelpline.co.nz
- Problem Gambling Foundation of NZ: pgfnz.org.nz
- Regulator info: New Zealand Department of Internal Affairs — Gambling (dia.govt.nz/Gambling)
Crisis support (NZ)
- Emergency: call 111
- Free call or text 1737 (talk with a trained counsellor)
- Lifeline: 0800 543 354
- Suicide Crisis Helpline: 0508 TAUTOKO (0508 828 865)